SHOPPING INFORMATION
Our delivery charges vary depending on your location and the size of your order. You can find detailed information about delivery charges during the checkout process.
Delivery times may vary based on your location and the shipping method selected. Typically, orders are processed and shipped within [X] business days. Once shipped, delivery times generally range from [Y] to [Z] business days. You will receive a tracking number to monitor the progress of your shipment.
After placing an order, you will receive an order confirmation email containing details of your purchase. Our team will then begin processing your order, which includes selecting and packing your items with care. Once your order is ready for shipment, you will receive an email with tracking information.
Yes, you will receive an electronic invoice via email shortly after placing your order. This invoice will include a breakdown of your order total, any applicable taxes, and shipping charges.
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PAYMENT INFORMATION
The payment for your order is usually processed immediately after you confirm your purchase. Depending on your payment method and bank, it might take a few business days for the transaction to reflect in your account statement.
A wishlist is a feature that allows you to save items you’re interested in purchasing for future reference. It’s a convenient way to keep track of products you like without adding them to your cart. You can move items from your wishlist to your cart when you’re ready to make a purchase.
If you receive a damaged or incorrect product, please contact our customer support team immediately. Provide them with your order details and a description of the issue. We’ll guide you through the process of returning the item and arranging for a replacement or refund.
If you need to change or cancel your order, please reach out to our customer support team as soon as possible. Changes or cancellations are subject to the status of your order and the specific policies in place. We’ll do our best to accommodate your request within the given timeframe.
Package tracking allows you to monitor the progress of your order’s delivery. Once your order is shipped, you will receive a tracking number. By entering this number on our tracking page or the courier’s website, you can see real-time updates on the location and status of your package.