Privacy Policy

At Printmaker.sc (“Printmaker”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy outlines how we collect, use, store, share, and protect your data when you use our website (www.printmaker.sc), mobile applications, and related services (collectively, “Services”).

1. Who We Are

Printmaker.sc is a Seychelles-based provider of custom printing, design, and promotional product solutions. This Privacy Policy applies to all users of our Services including customers, business clients, vendors, and website visitors.

2. Information We Collect

We may collect the following categories of personal data:

  • Account Information: Name, email address, password, phone number.

  • Billing & Shipping Information: Payment method, billing address, delivery address.

  • Order History: Purchase details, product designs, transaction records.

  • Technical Data: IP address, browser type, operating system, device information.

  • Usage Data: Pages visited, time spent, navigation paths, referring URLs.

  • Marketing Data: Preferences, feedback, survey responses.

  • Uploaded Content: Images, logos, artwork, designs submitted for orders.

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order status and service updates

  • Send marketing communications (with consent)

  • Improve and personalize our Services

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

As a business operating in Seychelles, we collect and process personal data based on:

  • Your consent

  • The need to perform a contract with you

  • Our legitimate interest in improving and securing our Services

  • Legal compliance requirements under Seychelles law

5. Sharing of Personal Information

We do not sell your personal data. We may share your information with:

  • Third-party service providers (e.g., payment processors, shipping companies)

  • Business partners (for collaborative service delivery)

  • Regulatory bodies (where legally required)

  • Legal authorities (to comply with court orders or legal processes)

6. International Transfers

Where necessary, we may transfer your personal data outside Seychelles for the purposes of fulfilling your orders, hosting our platforms, or engaging external service providers. We will take appropriate measures to protect your information in such cases.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Order-related data may be retained for audit, tax, and legal compliance.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent (if processing is based on consent)

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Types of cookies we use include:

  • Essential cookies: necessary for site functionality

  • Performance cookies: to understand how users interact with the site

  • Functional cookies: to remember preferences

  • Advertising cookies: to display relevant ads

You can manage or disable cookies via your browser settings.

10. Cookie Consent Notice

By using our website, you consent to the use of cookies as described above. Upon your first visit, a cookie banner may appear to allow you to manage or reject non-essential cookies in accordance with your preferences.

11. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. While we take reasonable steps to secure your data, no online transmission is ever fully secure.

12. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated effective date. Continued use of our Services after such changes constitutes your acceptance.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Printmaker.sc
Email: [email protected]
Phone: +248 2544447
Address: First Floor, Adam Moosa Building, Victoria, Mahe, Seychelles.